📑 Terms of Service — Pickzaar!
Effective Date: August 23, 2025
These Terms of Service (“Terms”) govern your use of Pickzaar (“we,” “our,” “us”) and our website pickzaar.com.
By accessing or purchasing from Pickzaar, you agree to these Terms. Please read carefully.
1.Overview
Pickzaar provides an online platform offering skincare, personal care, lifestyle essentials, car accessories, kitchen & home items, and kids’ toys to customers in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).
We are committed to providing a smooth and secure shopping experience.
2.Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion.
Prices and product availability may change without prior notice.
3.Payments
We accept Cash on Delivery (COD) in both UAE & KSA.
Secure online payment methods (via Shopify payment gateways) may be introduced in the future.
4.Shipping & Delivery
UAE:
Free Delivery with no minimum order.
Before 4 PM: Next-day delivery.
After 4 PM: Within 48 hours.
KSA:
Jeddah & Riyadh: 1–3 working days
Nearby Cities (e.g., Makkah, Taif): 2–5 working days
Other Regions: 4–7 working days
⚠ Delivery times may vary due to holidays, weather, or courier delays.
5.Returns & Replacements
We do not accept product returns for change of mind.
Only damaged or faulty items are eligible for replacement.
Issues must be reported within 48 hours of delivery with photographic proof.
Items must remain unused and in original packaging to qualify for replacement.
6.Intellectual Property
All content on Pickzaar, including images, logos, designs, and text, is the property of Pickzaar.
You may not copy, reproduce, or distribute our content without written permission.
7. Limitation of Liability
Pickzaar is not responsible for indirect, incidental, or consequential damages related to the use of our products or services.
Our maximum liability is limited to the purchase price of the product.
8.User Responsibilities
By using Pickzaar, you agree to:
Provide accurate contact and shipping details.
Avoid fraudulent, abusive, or illegal activities.
Respect the security and proper functioning of our website.
9.Modifications
We may update these Terms from time to time.
Updates will be posted here and are effective immediately upon posting.
10.Governing Law
For UAE customers → Governed by the laws of the United Arab Emirates; disputes handled by UAE courts.
For KSA customers → Governed by the laws of the Kingdom of Saudi Arabia; disputes handled by KSA courts.
11. Contact Us
📍 Pickzaar, Dubai, UAE — Serving Customers Across UAE & KSA
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