📦 Quick Summary: Returns & Replacements
Eligible Items: Only products that arrive damaged or defective.

Reporting Time: Report any issues within 12 hours of delivery.

Solution: We'll send you a free replacement — no refunds.

Return & Replacement Policy
At Pickzaar, your satisfaction is our top priority!

We offer easy replacements for products that are damaged or defective upon arrival.

✅ Eligibility for Replacement:
Products that arrive damaged or with manufacturing defects.

You must report any issues within 48 hours of receiving your order.

🚫 Non-Eligible for Return:
Change of mind, dislike of product, or incorrect use.

Items reported after 12 hours of delivery.

Used products or items not in original condition.

🔄 How to Request a Replacement:
Email us at Support@pickzaar.com with your order number.

Include clear photos and video both of the damaged item and packaging.

Our team will review and approve the replacement within 24 hours

📦 Important Notes:
In rare cases, we may require the product to be returned to process the replacement.

We currently do not offer refunds — only replacements for eligible cases.

Thank you for shopping with Pickzaar!
We’re committed to providing you with a smooth, worry-free experience.